Privacy Policy
Last updated: 2026-10-10
This Privacy Policy explains how autoskelbimai.com (the website autoskelbimai.com and its language versions, the “Service”) collects and uses personal data. We collect only what we need to run the Service, we do not sell personal data and we do not use it to train artificial intelligence models.
Who we are (data controller)
The Service is operated by Internet Solutions, UAB, a company registered in the Republic of Lithuania (European Union):
- Company code: 302617697
- VAT code: LT100006088413
- Registered address: Tvenkinių g. 8A-54, Šakių k., Kauno r. sav., LT-47415, Lithuania
- Correspondence address: Vilniaus g. 72-310, LT-76298 Šiauliai, Lithuania
- E-mail for privacy requests: [email protected]
Internet Solutions, UAB is the controller of the personal data described in this policy. The Service is used by visitors from many countries; we apply the EU General Data Protection Regulation (GDPR) to everyone, wherever you are.
What data we process
| Category | What it includes |
|---|---|
| Account data | E-mail address, name, password (stored only as a one-way hash), phone number (if you provide it), language, the time your e-mail was confirmed, when the account was created and when you last signed in. |
| Listings | Details of the vehicle or part (category, make, model, year, mileage, price, technical data, VIN if you enter it), description, photos, city and country, contact name and phone number, listing validity, status, and the number of views and phone number reveals. Photos are re-encoded, so their metadata (for example the location where a photo was taken) is not kept. |
| Company profile | Company name, company and VAT codes, address, logo, contact details, description and account members. We check VAT numbers in the European Commission’s VAT number validation system (VIES) and store its answer (valid or not, and the name and address held in the register). |
| Messages | Messages between buyers and sellers sent through the Service, their time and whether they have been read. |
| Saved listings | Listings you have saved. |
| Imports | For companies — the addresses and settings of import sources, import history and the listing data received through imports. |
| Payments | Orders, service, amount, VAT, payment method and status, invoice numbers, transaction identifiers from the payment processor and the billing details you enter (company, codes, address). We do not receive or store payment card numbers. |
| Conversations with us | Messages and replies in the website chat window, the name and e-mail address you give (if you do), the time of the conversation, the page where you started it and the pages of the website you browse while the chat window is loaded. |
| Technical data | IP address, browser and device information, country derived from the IP address, our server logs; cookies described in the Cookies section. |
| Advertising statistics | See the section “Advertising and statistics”. |
Please do not put special categories of personal data (such as health data) or other people’s personal data without their consent into listings and messages.
Why we process data and on what legal basis
| Purpose | Legal basis (GDPR) |
|---|---|
| Creating and running your account, publishing and showing listings, search, messages, saved listings, company profiles and imports, customer support | Performance of our contract with you (Art. 6(1)(b)) |
| Paid services, invoices, accounting and tax records | Contract (Art. 6(1)(b)) and legal obligation (Art. 6(1)(c)) |
| Checking VAT numbers and applying the VAT rate | Legal obligation (Art. 6(1)(c)) |
| Security, fraud and abuse prevention, moderation of listings, rate limits, debugging, logs | Our legitimate interest in a safe and reliable service (Art. 6(1)(f)) |
| Service e-mails (confirmation codes, password reset, notices about messages and listings, payments) | Contract (Art. 6(1)(b)) |
| Automatic listing check: whether the listing is in the right category and whether the photos match the stated vehicle | Our legitimate interest in an orderly and reliable listings catalogue (Art. 6(1)(f)) |
| AI fill of a listing from photos you choose | Your consent (Art. 6(1)(a)) |
| Counting advertising impressions and clicks, protection against invalid clicks, reports for advertisers | Our legitimate interest in providing and charging for advertising services and protecting them against abuse (Art. 6(1)(f)) |
| Answering questions in the chat window; an automated assistant answers first and our team can take over the conversation | Our legitimate interest in answering visitors quickly (Art. 6(1)(f)) and contract, when you ask about your account or order (Art. 6(1)(b)) |
| Handling legal claims and requests from authorities | Legal obligation (Art. 6(1)(c)) and legitimate interest (Art. 6(1)(f)) |
We do not make decisions based solely on automated processing that have legal or similarly significant effects on you. If the automatic listing check finds a clear mismatch, the listing is temporarily not shown in search and we send you an email with the reason; you can correct the listing or ask for it to be reviewed by a person.
What is shown publicly
A listing is public: all visitors and search engines can see it. It shows the vehicle details you entered, the description, photos, city and country, the contact name (or company name) and, if you chose so, the phone number. The full phone number is shown when a visitor clicks “Show number”. A company page is shown publicly after it has been approved by an administrator. Messages are visible only to the sender and the recipient. Questions, comments and reviews of sellers are public; they show the author’s first name, the initial of their surname and the date.
AI listing fill. If you choose “Fill in with AI from photos and a note” in the listing form and tick the consent box, the photos you choose (reduced in size) and the text you enter are sent to an AI model provider to suggest values for the listing fields. You see the suggestions and can change them before saving. Without consent, photos are not sent to AI. The chosen photos are kept temporarily for up to 3 hours so that they can be added to the listing when you save it; if you do not save it, they are deleted. This data is not used to train models.
Automatic translation. Listing descriptions, comments, reviews and replies are shown to visitors in the site language they have chosen: the text is automatically sent to a translation service provider, and the resulting translation is stored on our servers so the same text is not translated again. Translated text is marked “Translated automatically”. Translations may contain inaccuracies — the author’s original text prevails.
Advertising and statistics
The website shows our own advertising and that of our advertisers. We count advertising impressions as totals per day, country, place on the website and traffic source (for example a search engine, a social network, another website or a direct visit), without linking them to an IP address.
When you click an advertisement, we record the time of the click, the IP address, country, page, traffic source, device type and browser information. We use this to count clicks, to recognise repeated and invalid clicks (one click per IP address; after a click the advertisement is no longer shown to that IP address) and for reports. The advertiser receives statistics and a list of clicks with a shortened IP address (without its last part) and without browser details. Click records with IP addresses are kept for 90 days and then deleted automatically.
To determine the traffic source, your browser remembers during the session (until the tab is closed) where you came to the website from.
Who receives your data
We share personal data only with recipients that help us provide the Service, and only to the extent needed:
- Other users of the Service — the public listing information, and messages to their recipients.
- Hosting and infrastructure providers — servers, storage, backups and security services.
- Network and security services — content delivery, traffic filtering and protection against attacks; they see the IP addresses of visitors.
- E-mail delivery providers — sending service e-mails.
- Payment service providers — they process payments as independent controllers under their own privacy policies; for bank transfers, your bank processes the payment.
- Artificial intelligence model providers — messages written in the chat window, so that the automated assistant can reply, and listing photos and descriptions, for an automatic check of whether the listing is in the right category and whether the photos match the stated vehicle; this data is not used to train these models.
- A font delivery service — pages of the website load fonts from it, so it receives your IP address and browser details.
- An analytics and advertising measurement service — only with your consent: for traffic statistics and measuring advertising results; it receives your IP address, browser and device details and the pages you visit.
- The European Commission’s VAT validation system (VIES) — the company VAT number you enter.
- Advertisers — advertising statistics and the list of clicks with shortened IP addresses.
- Professional advisers and authorities — accountants, lawyers, auditors, courts and authorities when required by law or to protect our rights.
Service providers acting on our behalf process data as processors under data processing agreements and only on our instructions. We do not sell or rent personal data and do not share it for advertising.
Transfers outside the European Economic Area
The Service’s data is stored on our servers. Some service providers (for example payment, network or font services) may process data outside the European Economic Area. In that case we rely on an adequacy decision of the European Commission or on the Standard Contractual Clauses approved by the European Commission, with additional safeguards where needed. You can ask us for more information by e-mail.
How long we keep data
- Account data, listings, messages, saved listings and the company profile — while the account is active. After the account is deleted, the data is removed from our live systems within 30 days and from backups when they are overwritten in the normal backup cycle.
- A listing is shown publicly during its validity period (normally 30 days, which can be extended). A listing marked as sold is shown with a “Sold” label for 3 more days and then is no longer shown.
- Invoices, orders and payment records — for the period required by Lithuanian accounting and tax law (currently up to 10 years), even after account deletion.
- Advertising click records with IP addresses — 90 days.
- Server and security logs — for a limited period, normally not longer than 12 months, unless needed longer to investigate an incident.
- Correspondence with us, including chat conversations — as long as needed to handle your request and for up to 3 years afterwards for follow-up questions and legal claims.
Your rights
You have the right to:
- access your personal data and receive a copy of it;
- correct inaccurate data;
- ask us to delete your data;
- restrict or object to processing based on our legitimate interests;
- receive the data you gave us in a structured, machine-readable format;
- lodge a complaint with the State Data Protection Inspectorate of Lithuania (Valstybinė duomenų apsaugos inspekcija, vdai.lrv.lt) or with the data protection authority in the country where you live or work.
To use these rights, write to [email protected] from the e-mail address registered in your account. We reply within one month and may ask you to confirm your identity. You can ask for account deletion at the same address. You can mark listings as sold or delete them yourself in your account.
How to delete your account
You can ask us to delete your autoskelbimai.com account and the personal data linked to it at any time:
- In the mobile app: open Account → Delete account and confirm (with your password if you registered with e-mail).
- By e-mail: write to [email protected] from the e-mail address used in your account and ask to delete it.
After the request your account is blocked at once and your listings are hidden from the website and the app. We then delete the account together with your profile data, listings, photos, messages and saved listings, and confirm by e-mail within one month. Invoices and payment records are kept only for as long as accounting law requires. You can also delete individual listings yourself at any time without deleting the account.
Cookies and similar technologies
We use necessary cookies to run the Service and to remember your own choices. We use analytics and advertising measurement cookies only with your consent (by clicking “Accept” in the banner at the bottom of the website): they help us understand how the website is used (pages visited, traffic source, device type, approximate location based on IP address) and measure the results of our advertising. You can withdraw consent at any time by clicking “Cookie settings” in the footer and choosing “Necessary only”.
| Cookie / item | Purpose | Duration |
|---|---|---|
| PHPSESSID | Keeps your session (sign-in) and protects forms against forgery | Until the browser is closed |
| REMEMBERME | Keeps you signed in on your device if you choose so when signing in | 30 days |
| theme | Remembers light or dark display mode when you switch it | 12 months |
| as_src (browser session storage, not a cookie) | Remembers where you came to the website from, for advertising statistics | Until the tab is closed |
| talkmio.* (browser local storage, not a cookie) | Chat window: lets you continue a conversation and remembers the name and e-mail you gave | Until you clear your browser data |
| tm_greet_* (browser session storage) | Chat window: so that the greeting is not shown again | Until the tab is closed |
| as_consent | Remembers your cookie choice | 12 months |
| _ga, _ga_* (only with your consent) | Analytics service cookies: distinguish visits and sessions for traffic statistics | 13 months |
The payment pages of payment service providers may set their own cookies under their own policies. You can delete cookies in your browser settings; without the session cookie you cannot sign in.
Security
We use encrypted connections (HTTPS), store passwords only as one-way hashes, limit the number of sign-in and other attempts and give access to personal data only to staff who need it for their work; administrative actions are logged. No system is completely secure; if a personal data breach is likely to put your rights at risk, we will inform you and the supervisory authority as required by law.
The Service is not intended for children under 16, and we do not knowingly collect their personal data.
Changes to this policy
We may update this policy when the Service or the law changes. We will post the new version on this page with a new date and inform registered users of important changes by e-mail.
Contact
Internet Solutions, UAB, Vilniaus g. 72-310, LT-76298 Šiauliai, Lithuania — [email protected]. See also our Terms of Use and Contact page.











